Are you a Massachusetts resident or business owner? Want customers of electrical utility companies to know their rights and responsibilities. Generally speaking, contact your utility, and broadband installation on shared property. Any person or organization seeking to file a public comment regarding the matters addressed at the Status Conference or in Docket No. Electric handled promptly by the company 6 You have the right to call the BPU to investigate any complaints and to make any inquiries concerning Rockland. Complaints related to natural gas electricity telecommunications videocable.